Driving quality services constantly and efficiently is not easy. Accountability to people is a key challenge along with the pressure of scrutiny from funding organisations and regulatory bodies. Taking control of budgets, expenses, allocations and workflow is easier said than done with the huge volume of paperwork and regulatory processes. Document management by itself is time consuming, manually intensive, error prone and consumes a lot of time.
Non-profit organisations face similar challenges while coming under higher pressure to reduce operational overheads and do more with fewer resources.
To address these challenges, governments and non-profits are having to shift to a more business-like way of functioning. They find themselves under duress to centralise processes and functions that offer complete visibility of finance, budgeting, accounting, resource management and more. While both government and non-profits go in for ERP solutions to gain efficiency, very often, they find such solutions difficult to integrate with their unique processes and systems. Governmental organisations especially are highly divisive with various processes that address different services and function on a variety of systems implemented over a period of time.
Productivity, budget and financial efficiency comes from identifying a solution that is flexible, user friendly and aligned to organisational goals. Having partnered with governments in Tanzania and non-profits for a long time, Soft-Tech has deep expertise in solving unique challenges they face with regard to improving service quality and controlling finance. With our experience, we are able to help implement customised solutions that enable efficiency through the right transformation – https://www.stcl.com/government/
There’s no doubt technology has a great impact on how government engage with their citizens. The government is now gaining access to resources that where once available to the private sector and is now looking to developing citizen-facing software, apps and services to offer a similar seamless experience.
While streaming processes and efficiencies in not a new pursuit, there is a distinct shift in how public finance is raising and spending money to deliver efficient services especially in the tax collections sector. Government have now turned to technology to improve tax enforcement through enhancing their ability to collect and process information on the different taxpayer outcomes such as earning, consumption, income etc.
As tax authorities continue to focus on digitisation of data and analysis, there is an increase in the need for technology solutions that can ensure compliance. Better tax compliance is one of the key benefits of digitizing tax enforcement. If implemented properly we can expect to observe these key things:
Centralisation. Organisations will realise the immense benefits brought by centralisation. Benefits such as efficiency, standardisation and lower costs.
Automated processes. There will be an increase use of technology in tax functions, leading to most tax functions being automated. This will promote standardised activities freeing up tax teams from performing routine compliance tasks.
Standardised compliance will provide Tax authorities with better insights and transparency into information providing them a detailed picture of tax payer’s accounts and deals which will in turn aid in better decision making. We have been helping government organisations with customised solutions that help them have access to real time data with fewer reporting errors for better decision making and increased efficiency. Find out more about the work we have done at www.stcl.com/government