Privacy Policy
Effective Date: 1st May 2025
At Soft-Tech Consultants, we value your privacy and are committed to protecting your personal data. This privacy notice outlines how we collect, use, store, share, and protect personal data in compliance with the Personal Data Protection Act (PDPA) and other applicable regulations.
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1. Who We Are
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Soft-Tech Consultants is an ICT consulting firm operating in Sub-Saharan Africa. Our registered office is located at:
3rd Floor, Amverton Tower,
1127 Chole Road,
Dar es Salaam, Tanzania
Website: www.stcl.com
Contact: Abdulrahman Hussein
Email: dpo@stcl.com
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2. Categories of Data Subjects and Data Collected
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We collect personal and sensitive personal data in the course of our operations from:
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Data Subject | Personal Data Collected | Purpose of Processing |
|---|---|---|
Employees | Name, date of birth, address, NIDA number, TIN, employment history, references, certificates, bank account info | Employment management, payroll, tax and compliance |
Customers | Name, address, email, phone | Proposal submission, order fulfillment, service delivery |
Suppliers | Name, address, phone, email, bank details | Service procurement, contract management |
Other stakeholders | As needed for operational or legal purposes | Engagement and communications |
Sensitive Personal Data: Gender and marital/family information — used for diversity, emergency contacts, and benefits processing.
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3. Legal Basis for Processing
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We process your data based on:
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Performance of a contract
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Legal and regulatory obligations
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Legitimate interest
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Consent (where applicable)
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4. How We Use Your Data
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We use your personal data for:
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Internal HR and payroll functions
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Client and supplier relationship management
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Regulatory compliance
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Service delivery and customer support
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Operational communications
5. Data Sharing and Third Parties
Your data may be shared with:
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Authorized internal staff
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Banks for salary processing
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Other third parties where applicable. All third parties are contractually bound to handle your data securely and lawfully.
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6. Cross-Border Data Transfers
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We may transfer your data to countries outside Tanzania when using global service providers. Where applicable, appropriate safeguards are implemented to ensure adequate protection.
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7. Data Retention
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We retain personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Retention periods are documented in our internal Data Retention Schedule.
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8. Your Rights
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Under the PDPA, you have the right to:
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Access your personal data
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Request rectification or erasure
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Restrict or object to processing
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Data portability (where applicable)
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Lodge a complaint with the Data Protection Commissioner
To exercise your rights, contact our DPO at dpo@stcl.com.
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9. Security Measures
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We implement technical and organizational measures to protect your data, including:
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Access controls
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Encryption
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Security awareness training
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Regular audits
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10. Updates to This Privacy Notice
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This notice may be updated periodically. The latest version will always be available on our website or upon request.